How do I make a claim for backdating housing benefit?
Backdating a Benefit Claim
What is backdating?
Housing and Council Tax benefit awards will normally be given from the Monday after we receive your claim form. However, in certain circumstances it is possible to award benefit from an earlier date. This is called backdating.
How do I make a claim for backdating?
If you want to make a claim for backdating you will need to tell us in writing, why you would like the claim taking back. You also need to tell us what date you would like it taking back to and why you did not apply earlier.
For us to consider a claim for backdating you will need to show what is known as 'good cause' as to why you did not claim benefit at the appropriate time. Some examples of good cause might be: -
you were ill and had no one to claim on your behalf
you could not have been reasonably expected to know your rights. For example where there has been a change in the law
you did not understand that you could claim because of age, inexperience, language difficulties, difficulty in understanding technical documents or some other reason
you were wrongly advised that you could not claim Housing or Council Tax benefit
you are unable to manage your affairs and do not have an 'appointee'
you have become liable for Counicl Tax for a past period
This information is intended for general guidance. If you need detailed help and advice please contact the Benefit Section on Telephone 01584 813150 or 01584 813151.
Where can I get help if I need to know more?
If you need further advice or information, please contact South Shropshire District Council Benefit Section, Revenue Services, Stone House, Corve Street, Ludlow, SY8 1DG.
You can telephone us on 01584 813150 or 01584 813151, or come to our enquiry counter at the above address.
We are open from 8.40am to 5.15pm Monday, Wednesday and Thursday, 9.30am to 5.15pm on a Tuesday and 8.40am to 4.30pm on a Friday.
Or e-mail us on benefits@southshropshire.gov.uk.
This Information is also available in large print, Braille and audio cassette on request.
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