South Shropshire District Council
Stone House, Corve Street, Ludlow, Shropshire, SY8 1DG
Tel: 01584 813000 E-mail reception@southshropshire.gov.uk
Homepage > Navigation > Council and democracy > Council departments > List of Council Departments > Environment and Community Services > Infectious diseases > Infectious diseases - environmental services
Telephone 01584 813378/79
SMS 07980 264 567
Fax 01584 813 127
E-mail food.safety@southshropshire.gov.uk
(click here to use webform)

Infectious diseases - environmental services

The Council  investigates  notifications of infectious diseases (particularly food poisoning) from GPs, the public, businesses and other local authorities.

Once a food poisoning notification is received, we will contact the person with the symptoms and ask them questions regarding:

  • What and where they've eaten prior to their illness;
  • Details of their symptoms;
  • Whether they've been on holiday abroad;
  • Whether or not their GP has taken a faecal sample and;
  • Whether anybody else they ate with also experienced any symptoms. We may request that person to provide a faecal sample.

If a person with symptoms is a food handler or health care/nursery worker who has direct contact or contact through serving food, with highly susceptible patients or persons in whom an intestinal infection would have serious consequences, they cannot return to work until they are symptom-free for 48 hours. They must also inform their employer of their symptoms.

Parents or guardians of children aged under 5 years or children or adults unable to implement good standards of personal hygiene, are advised to keep them away from school or other establishments until they have also been symptom-free for 48 hours.

Food Poisoning Outbreaks

If a number of people ate at the same venue and have the same food poisoning-type symptoms, this may be due to a Food Poisoning Outbreak. Our investigation into the outbreak will involve:

  • Interviewing people who are ill
  • Interviewing others who ate at the venue but didn't have symptoms,
  • Taking faecal and food samples (if appropriate) and inspecting the implicated venue.

If there is enough evidence implicating a food premises within the area as a possible source of the outbreak, we may decide to carry out a food hygiene inspection (see for action we can take following a food inspection).

If you believe that you are suffering from food poisoning (i.e. sickness and diarrhoea) please contact us using the details below.

Relevant Legislation

Public Health (Control of Disease) Act 1984
Public Health (Infectious Diseases) Regulations 1988

Contact Details
Environment and Community Services
Telephone number 01584 813378/79
Email: food.safety@southshropshire.gov.uk


Useful related links:


Page Subscriptions:

Subscription allows you to track page changes without having to re-visit the page on too frequent a basis. The system will send you an email when a page to which you have subscribed is changed.

Subscribe to changes to this page here.
Author: Street Scene. Last Updated: 16/10/2006.
Stone House, Corve Street, Ludlow, Shropshire, SY8 1DG. Tel: +44 (0)1584 813 000
W3C Compliant HTMLW3C Compliant CSSWeb Accessibility Initiative